Cultivate Influence: Key Instagram Experts in Social Competence

See also: Customer Service for Social Media

In today's digital world, being a professional is no longer enough to create a brilliant career, no matter how sharp your hard skills may be.

Yes, you need technical expertise to get the job done, but the real secret to getting ahead is social proficiency. It is the ability to connect, captivate, and command attention among audiences scrolling at warp speed.

Instagram is a battlefield for building influence. Besides serving pretty feeds and viral Reels, it is where experts can win themselves “icon” status.

In this article, we explore the skills you need to captivate an audience and build influence by looking at some Instagram big names who have mastered this. You can find out what strategies will help you build authentic connections, amplify your voice and cultivate the charisma you need to drive real results.

A close-up of hands using a smartphone, set against a vibrant pink and purple graphic background with text that reads 'Social Skills Win Big'

Must-Master Soft Skills to Build Influencer Power

Influencers do more than just share photos and captions. They act as brand representatives, community leaders, strategists, and effective communicators. That is a lot of different hats to wear, but it works: 93% of marketers use influencer marketing, and 89% report ROI that matches or beats other channels.

Success in this game relies on having the right soft skills. We are talking about being able to communicate, adapt to changing circumstances and inspire people to follow you.

Influencers develop these skills over time, through natural ability and a lot of practice and effort. These are some of the essential skills they have all developed:

  1. Emotional Intelligence (EQ)

    Emotional intelligence is the skill that allows you to understand and manage your emotions in a way that makes you a better communicator and a more empathetic person.

    For influencers, having high EQ means building real relationships with people who value real connections over fake ones.

    To get your EQ up to speed, start with some simple mindfulness exercises like developing a yoga practice or keeping a gratitude journal. This can help you spot when you are becoming overwhelmed by your emotions and enables you to take a step back when things become stressful.

    Pair this with the skill of active listening, which is just as important as it sounds. Learn to actually listen to what people are saying, instead of just thinking about your next response. This is how you can turn one-off interactions into lifelong fans.

    Check out Vanessa Van Edwards’ page (@vvanedwards): she is a people skills decoder at Science of People who looks at body language and networking for online creators wanting to build sticky communities. She has lots of soft skills tips to help you build stronger collabs and engagement, for example treating everyone as an old friend and being approachable.

  2. Communication Skills

    Mastering communication really gives you the clout you need, whether that is crafting posts, going live on social, or closing a brand deal. When you nail a clear, persuasive message, you can build engaged communities across platforms.

    Communication ranks as a top in-demand soft skill. True power lies in creating genuine audience bonds, beyond just polished words.

    Here are some common pitfalls to watch out for in digital influencing:

    • Over-Talking Kills Connection
      Overwhelm followers with a monologue of non-stop talk and trust will disappear. Instead, really listen to what people are saying, take a moment to collect your thoughts (even just a deep breath will do) and then come back with something that shows you actually care. This builds rapport, invites deeper chats, and turns passive viewers into loyal, engaged partners.

    • Jargon Buries Your Message
      Buzzwords like "synergy" and "leverage" are just confusing. They might impress some corporate suits but your audience will be left scratching their heads as to what they mean. Clarity is what people crave. Use plain, memorable words: short sentences, everyday phrases, and throw in some stories that connect.

    • Repetition Stifles Growth
      Posting the same content every week will mean your followers tune out. And if that's not bad enough, the algorithms will punish you for being predictable, and reduce your reach. You need to identify your core voice and message, but then break free from the monotony and try something new. One week it could be a quick Reel, the next a deep dive newsletter or a Stories poll. Keep the formats varied and you will see people's interest piqued.

    • Ignoring Nonverbal Cues Online
      Digital doesn't erase human signals. Rushed typing, emoji spam, or delayed replies scream disinterest, making chats fizzle. People can pick up on the timing and energy of a chat, and if you come on too strong, even online, they can tell you're just going through the motions. Try slowing down a bit. Take a beat before you respond, smile at the camera when you're going live (it's a small touch but it goes a long way), and don't overdo it with the emojis. When you show up and seem like a real human being online, your audience starts to feel seen and valued, and that's when you see more comments, better retention, and overall engagement.

    • Chasing Flawless Perfection
      Nobody is perfect, and when we try to be, it comes off as inauthentic and that is a major turn-off. Errors are part of being human, and hiding them will only drive fans further away. So what do you do when you mess up? Instead of freaking out in private and then trying to cover your tracks, just own it. Call it out on camera, explain what happened in an honest way, and then move on. When you do that, people don't see your mistakes as a liability, they see them as a chance to connect with you on a deeper level.

    Enhance these skills through targeted practices:

    • Focus on brand clarity and consistency. Analyze metrics to refine your content weekly, enhance visuals with background changes, and consult with social media experts for practical recommendations.

    • Test formats such as video challenges, polls, or educational series to determine what resonates with your audience.

    If you want to boost social media through building a super strong community, Gary Vaynerchuk (@garyvee) is your man. The king of hustle with over 11 M followers to his name knows how to be totally authentic, always delivering value and turning engagement into real business.



  1. Adaptability

    The ever-changing digital landscape means that influencers have to be on their toes, with new platforms, trends, and algorithm changes. Being able to adapt is what keeps you relevant, and that will leads to long-term success as an influencer. Leaders prioritizing adaptability succeed four times more during change, and this is directly relevant to social media navigation:

    • Short-form video, such as Instagram Reels and TikTok, is currently a primary driver of engagement.

    • Live streaming is on the rise: This real-time interaction builds loyalty so use it for authentic Q&As and sales.

    • Authenticity and user generated content matters, so make sure you're encouraging customers to share their own stories and behind-the-scenes peeks to build trust in your brand.

    • Instagram filters, Snapchat lenses and tools boost views, and are expected to grow in popularity.

    Experiment with different styles, themes, and formats to grab people's attention. Get creative with interactive polls, creator collaborations, advanced editing, AR effects, etc. Find your position among niche communities: Gen Z are into following influencers in smaller, tighter groups for deeper connections.

    Michelle Gifford (@iammichellegifford)’s account is an excellent example of using data-driven growth strategies to get your audience to trust you. She's got the inside track on how to take your social media performance metrics through the roof.

    And the good news is, if you don't have an Instagram account or don't want to follow anyone, you can still view Instagram anonymously.


The Bottom Line

It is not just what you know that gets you noticed, but how you connect with others that really makes you unstoppable. People like Vanessa Van Edwards, Gary Vaynerchuk and Michelle Gifford are proof. They have built big followings by being genuine, communicating clearly and being in tune with what's trending. It's what kept them top of the pile where algorithms and audiences are concerned.

Don't just give this a read then scroll on past; take the first step today. Pick one thing that you think is holding you back and work on that. Go back over your last 10 posts and look for jargon or repetition creeping in, and try mixing up the format. Keep an eye out for times when your engagement sky rockets and do it again. Your influence is not something that happens just by chance: it's something you make happen by actually putting in the work. Who's the next big Instagram expert? YOU!


About the Author


Mary is a dynamic storyteller at Inflact digital agency with a sharp IT background and deep expertise in influencer marketing, e-commerce, and the latest digital trends. She knows how to translate complex social media strategies into clear narratives.

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