How AI Has Affected
Communication Between People

See also: Barriers to Effective Communication

Just a few years ago, many people thought that AI would only impact our lives in the distant future. However, with the rapid acceleration of generative AI, this view has fundamentally changed. Many different tasks are now possible through automation, and this has impacted many people’s lives, jobs, and various industries.

AI is likely to significantly impact our future, and people want to know more details about what this means.

Woman working on a laptop.

Is Written Communication Still Relevant?

Written communication is still necessary for many different types of projects and professions, but some people have already been affected by the development of AI. Some writing tasks are now handled by AI, which can provide high-quality work very quickly.

Written communication has many different forms and can be enhanced through the use of AI. Some examples of this are:

  • Marketing – Businesses need to market their products and services properly so that they are noticed by the general public.

  • Creative Writing – While AI can now generate impressive creative drafts for creative writing, it still often struggles with the genuine nuance, lived experience, and unique voice that human authors provide.

  • Advertising – AI can generate dozens of ad copy variations in seconds, but the human element remains essential for strategic direction, cultural sensitivity, and building a true emotional connection with an audience.

AI in Proofreading and Translation

Some AI-powered tools have the ability to translate languages easily. This can make communication easier for people who speak different languages and aids comprehension of what the other person is saying.

AI-powered tools are now standard for proofreading and grammar checking. They act as a powerful assistant, catching errors and improving clarity in real-time. Whether this will fully replace human proofreaders is not the right question; rather, it has become a collaborative tool. Skilled human editors are still vital for high-level work that requires checking for tone, style, and factual accuracy, not just grammatical correctness. AI will continue to become “smarter” and more adept at handling different types of writing tasks. See How AI Is Revolutionizing the Editing and Proofreading Industry.

AI in Content Creation

Influencers and marketers continually need to come up with new content to generate traffic to their sites. When they suffer a creative block, AI can be a powerful brainstorming partner. AI content creation allows people to use Artificial Intelligence to generate content outlines, drafts, or ideas that fit their genre.

People can use tools like the popular ChatGPT where they can just input text related to the content they want and the chatbot will immediately provide different suggestions for new content.

Potential Drawbacks of AI in Writing

A common drawback is that creators may become over-reliant on AI, and their content can become homogenized or sound the same as their competitors. There is also the risk of 'hallucinations' (producing incorrect information) and amplifying biases present in its training data. AI is limited by the algorithms and data sets it was trained on; it cannot create truly novel ideas or draw from personal, lived experiences.

Another drawback is the impact on jobs for people who write for a living. Previously, writers have always been in demand. Now, many have to work with AI to streamline their process, as the demand for cheap, bulk content has been partially filled by AI. On the other hand, because AI sometimes produces nonsensical or factually incorrect results, human writers and editors are still critically needed to ensure that the content is accurate, coherent, and valuable.



How Can AI Enhance Creativity?

Most people do not consider themselves naturally creative. However, the use of AI allows them to come up with new ideas that they can personalize and improve. AI can generate a lot of new topics and ideas in a short amount of time. Writers can then put a unique twist on the idea or topic that AI generated.

Some title generators can be easily accessed online. People can just go to tools like SEMrush or Frase.io and get title ideas for their blogs. Some also use these tools to generate captions when their creative juices are blocked.

AI in Pattern and Trend Analysis

If there is one thing that AI is good at, it is checking trends and recognizing patterns. It can help writers figure out if there are anomalies or outliers in large datasets or in their own writing. These issues can be pointed out by an AI-powered tool, helping writers determine if they are repeating the same mistakes. AI can predict what is out of the ordinary, and humans can look into this to decide if it improves their creativity or diminishes it.

Use of AI in the Modern World

AI has been fully integrated into people’s lives now in ways that they do not even realize. Alibaba is one of the prime examples of companies using AI: you can go to their e-commerce website and find all the items that you are interested in.

Do you wonder how it knows what you are interested in? It is because of AI. It takes note of your behavior and the things that you like, then it will suggest similar items that will also catch your eye for a more personalized experience.

Another example is Spotify. Remember when you tried to listen to songs and Spotify adds a random song to your playlist? There is a high chance that you will also enjoy listening to this random song and AI can help you discover new songs that you will like. It is also programmed to play songs that you have listened to in the past. AI is powered to take note of your behavior and adjust what songs it will play next.


Conclusion

AI has changed the way that people undertake written communication, and completing written work now takes less time compared to before. Finding new topics isn’t as hard either because AI can help generate new ideas.

However, AI is still not fool-proof. It is a powerful collaborator, but it still needs human intervention, as not all AI-generated content makes sense. AI cannot replicate the empathy, strategy, and originality of the human mind. The best path forward is to adapt, using AI as a tool to enhance human strategy, creativity, and empathy, rather than as a replacement for them.


About the Author


Bogdan Marchenko is a passionate writer and Information Technology enthusiast who is dedicated to staying up-to-date with the latest trends and developments in the industry. He is particularly interested in Agile project management, software product growth hacking, and modern technologies.

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